At RCO.AE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, and any other details you provide when you contact us or use our services.
Business Information: Details related to your company, such as registration documents or tax codes, required for specific services.
Payment Information: Billing address and payment details for transactions made through our platform.
Usage Data: Information about how you interact with our website, such as pages visited, time spent, and technical data like IP address.
Social Media and App Integration Data: If you use our Facebook-connected app linked to WhatsApp, we may collect your Facebook profile information, WhatsApp contact details, and any data shared through the app for service-related purposes.
2. How We Use Your Information We use your information for the following purposes:
To provide services such as company registration, visa and residency assistance, property leasing or buying, and citizenship services.
To communicate with you regarding your inquiries, service updates, and tailored packages.
To process payments and deliver receipts for services rendered.
To improve our website functionality and user experience.
To facilitate integration with our Facebook app and WhatsApp for seamless communication and support.
3. Sharing Your Information We do not sell, rent, or share your personal information with third parties, except as necessary to:
Comply with legal obligations.
Facilitate services through trusted partners (e.g., governmental or financial institutions).
Protect our rights, property, or safety.
4. Data Security We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights You have the right to:
Access and review the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for data processing at any time.
To exercise your rights, please contact us at [Your Contact Email].
6. Cookies and Tracking Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.
8. Facebook and WhatsApp Integration If you use our Facebook-connected app or WhatsApp integration, please note:
Data shared through Facebook and WhatsApp is used solely to provide requested services and enhance user experience.
We comply with Facebook and WhatsApp’s data usage policies and ensure your information is handled responsibly.
You can revoke app permissions through your Facebook or WhatsApp account settings at any time.
9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
By using our services, you acknowledge that you have read and understood this Privacy Policy.